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Fullfillment Policy

Five Star Shop offers three types of Fulfilment services based on your area of operation & few other factors.

  1. Five Star Shop Velocity Premium (SCVP)

  2. Five Star Shop handles the complete Fulfilment Process from Pickup to Delivery.

    • No need to stock products at Five Star Shop Warehouse
    • Complete flexibility to manage Store’s Inventory

  3. Five Star Shop Velocity Basic (SCVB)

  4. Under this service, seller takes care of the Quality Check & Packaging while Five Star Shop manages Shipment & Delivery through our Courier Partners.

    • Available in top 100 cities & we're stretching the service to over 500 new locations
    • Use Five Star Shop Packaging Material
    • Ensure that the packed product is same as the ordered product

  5. Here are the steps that every MDF Seller needs to follow.

  6. Under Merchant Direct Fulfilment, sellers manage all stages of Fulfilment Process without Five Star Shop intervention.

    • Service is available to sellers whose area of operation is not serviceable by our courier partners
    • Sellers who deal in precious goods such as Gold, can also opt for this service
    • Service Tax applicable on both Fulfilment Packaging Fee
    • Shipping Fees and COD Fees shall also be part of Fulfillment Fees in certain cases. This will be subject to change as per further notification.